• Fan mails
• Message cards/boards
• Items directly ordered from e-commerce sites
• Other types of gifts for special occasions or events can be accepted, please stay tuned for such announcements in the future on our official Discord and Twitter.

• Second-hand/used/opened items, excluding fan mails and message cards/boards
• Living, raw, or perishable items, including animals, fresh flowers, and food
• Handmade items, excluding fan mails and message cards/boards
• Currencies, such as cash, coupons, gift cards, etc
• Dangerous/illegal goods, such as weapons, drugs, toy/model guns, etc
• Religious items, such as amulets, talismans, charms, etc
• Items that may violate public order and moral, as well as laws and regulation
• Any additional items outside of the ones listed above will be subjected to MyHolo TV’s discreet judgement

If you have any enquiries regarding acceptable gifts, please email to customer.service@myholotv.com for clarification.

• We may not be able to hand over the gifts to the talents immediately
• Opened boxes will be counted as used/second-hand items
• Items deemed unacceptable or found violating the rules and regulations will be disposed of immediately
• We will not be responsible on the item’s status, please ensure to check the package’s status from the delivery sites on your own

Yes, we are registered under Company Commission of Malaysia (SSM).

Company name: MYHOLO TV SDN. BHD.
Company registration no: 202201015580 (1461277-W)

You can find our license at Company Commission of Malaysia.

Interesting facts about "MyHolo TV"

Q: Are you accepting only female as VTuber?
A: No, we accept both male and female candidates. 

Q: I see only one (1) male VTuber in your agency, are you still looking for it?
A: Yes, we are looking for male candidates.

Q: Do I need to provide my own avatar in this audition?
A: No, you can use any dummy/self-made avatar in your video submission.

Q: I have my own existing VTuber character, what should I do?
A: If you are shortlisted, please notify us for further review.

Q: Do I need a proven track record for content distribution in social media? 
A: Yes, it will be a bonus point for us to evaluate it.

Q: Do you accept candidates below 18 years old?
A: No, we are not able to accept any candidate below 18 years old due to our legal requirements. 

Q: Are you using a pre-made VTuber character?
A: No, we develop a new design concept based on the candidate’s reference.

Q: Is the VTuber character design based on Talent's reference/preference and who owns the copyright of intellectual property (IP)?
A: The VTuber character is designed with talent reference/preference under our creative guidance and the intellectual property (IP) copyright is owned by the company.

Q: How long will I get a response from MyHolo TV if I shortlisted?
A: Within one (1) month from our application closing date.

Q: May I know your main streaming platform?
A: Our main streaming platform is Youtube.

Q: Can I resubmit my audition video (Youtube: Unlisted Mode) within the audition period? 
A: Yes, you can. Please send your Youtube link to customer.service@myholotv.com for us to update it in our audition file.

Q: Who is reviewing my audition video? I insist to know them and getting their feedback personally.
A: No, we are unable to reveal the review panels' identity. It is not our practice to give feedback to you in person.

Q: Can I withdraw my application during the audition?
A: Yes, you can. Please send your official request to customer.service@myholotv.com.

Q: Can I apply different audition from another agency when I apply to your company?
A: Yes, you can. Please decide your right choice when you have been shortlisted.

Q: Do you provide streaming equipment to your new talent?
A: Yes, we provide iPhone X (rent-free of charge). Any additional streaming equipment will be discussed further once you are shortlisted.

Q: Is English required when submitting an audition video?
A: Yes, you are required to present this using English as the main language. However, any other language is welcomed to be part of your audition video. 

Q: How many talents that you are looking for?
A: We are sorry that we would not able to reveal this info at the moment. The number of new talents will be revealed when we announce their debut at a later time.